Want to learn more about Dynamics 365? This course provides a comprehensive introduction to the customer engagement features of Dynamics 365. You will have a good understanding of the concept of customer engagement, the core capabilities of customer engagement applications, as well as with each of the applications intended for it, such as Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service. This course includes a theoretical part and practical laboratories.
| Audience: | TI Proffesionals |
| Tecnology: | Dynamics 365 |
| Duration: | 16 Hours |
Module 1: Learn the Fundamentals of Dynamics 365 Marketing
Module 2: Learn the Fundamentals of Dynamics 365 Sales
Module 3: Learn the Fundamentals of Dynamics 365 Customer Service
Module 4: Learn the Fundamentals of Dynamics 365 Field Service
Module 5: Learn the Fundamentals of Dynamics 365 Project Operations (CRM)
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